Lance very clearly showed me how bad our water was versus how good it could be with their water filtration system. I decided to buy it and Team) came out and had it installed very quickly and efficiently and it works amazing. I love having clean water to drink it taste so good. My hands always used to get very dry now they don’t because the water is so pure.

Very Pleased with this company. They took over contracts from an old company that went out of business a few years after we bought and had them install our full home water softener system and under-sink reverse osmosis.
Universal Water is the only place I can find the replacements filters for the RO system. I have had bad luck with trying to find the correct ones online or at other out of state companies, and when I could find them, the prices were exorbitant.

I had Universal Water come out to trouble shoot loss of pressure in our RO system.
Jonathan arrived a few minute early. (Loved this). He was very polite, did not mind wearing booties in our house.(we are a no shoes household). He thoroughly went through my system and explained and showed me everything he was doing and informed me the importance of the data he was collecting.
As it turned out the issue was with the holding tank for the RO system. Apparently the bladder inside the tank, which is how the system creates pressure to get the filtered water from the tank to come out
Well anyway it turns out the bladder/baffle inside the tank had started to loose air. .( a normal occurrence over time).

This is and was remedied by pumping air into tank, via an attached valve stem, to correct pressure (if the bladder has not popped or has a leak) Then he did a maintenance check to my whole house water softener. After that, he tested the water from the sink faucet as well as the RO system. Again he explained what each test was, the ideal values and the actual values from my system.

I was initially quoted a price of 125.00 for the service call plus any parts or labor that may be required to get the system running correctly. Well after all the things Jonathan did, the system was running exactly as designed and when it came time to pay them they did not charge me anything, but advised if the problem reappears and they fix it they wold have to charge me then. (NO PROBLEM) I will definitely continue using them and would recommend them to any of my friends or family. If their other employees are as good a Jonathan this place will be around for long long time.

Quality presentation of the product as well as the professional installation. Walk through was informative plus all my questions were answered.