Local Reviews & Testimonials of Universal Water Systems Colorado
Jonathan Hawes
1745534203
I know that Paul and J had asked me to wait a few weeks and...make sure that everything worked before writing a review. Unfortunately I have ADHD and in hindsight I am 100% sure that I would forget to write one and I don't want to wait to give them the Kudos they earned.
Paul and J were amazing. They were joking, having a good time and doing great work. They were upfront and honest with me right from the start and made sure I knew exactly what was going on right from the get-go all the way until when they left.
Paul found a small and constant leak that I wasn't aware of in the plumbing under my kitchen sink and went through possible solutions and rolled with it in the most cost effective way possible. I have had this leak most likely since before I even moved into this house a year ago and he saved my basement ceiling from flooding over the years.
J was and is super knowledgeable and any answer I had, he had an answer for. He was also super awesome at answering the questions that Paul had, showing true leadership and ability to teach effectively and efficiently.
They did mention that Bella was their person and I wanted to Direct this review to her for their great work.read more
Paul and J were amazing. They were joking, having a good time and doing great work. They were upfront and honest with me right from the start and made sure I knew exactly what was going on right from the get-go all the way until when they left.
Paul found a small and constant leak that I wasn't aware of in the plumbing under my kitchen sink and went through possible solutions and rolled with it in the most cost effective way possible. I have had this leak most likely since before I even moved into this house a year ago and he saved my basement ceiling from flooding over the years.
J was and is super knowledgeable and any answer I had, he had an answer for. He was also super awesome at answering the questions that Paul had, showing true leadership and ability to teach effectively and efficiently.
They did mention that Bella was their person and I wanted to Direct this review to her for their great work.read more
Michael Miller
1741137507
We had the demonstration which was very informative, we are...on a well, so of the test weren't as obvious because wells Don have added chemicals like city water, the salesman was friendly and my wife loved the feeling of the water and how it made her skin feel, looking at the cost it was affordable for me so we purchasedread more
Tony Gazzana
1739024714
Great people with great products!
Damon Donahue
1738608611
I'm very pleased with our new water system. My hands are...not all cracked up anymore. The install team were great guys, they are veteran's like I am. We know his name, but "The water guy" as we call him was great as well. He did an awesome and thorough job of demonstrating the system benefits. He was easy to talk to and is still in communication with us to this day. Thank you.read more
Kirby Odom
1738289356
The system works as advertised. No more hard water stains...and our skin and clothes feel softer. Installation was quick and the guys were very polite.read more
K H
1738199029
Great company, professional installers, time efficient on...install and very informative. Worth the money. Can already tell a difference in our water in less than a month.read more
Dana Shier
1736696991
We have very hard water and had talked with several water...softener companies. We decided to go with Universal Water Systems for several reasons.
1) The sales person was very knowledgeable and friendly and had a bunch of cool demos to show how the water would taste after treatment and how it would make soap a lot more effective.
2) This system can use potassium salt instead of sodium chloride which is kinder to the ecosystem.
3) This system uses less salt because a lot of the ion exchange happens on the resin beads, and they have a lifetime guarantee on the resin beads which can be quite expensive to replace.
4) They also offer financing which enabled us to get a bigger and higher quality system than we otherwise would have been able to afford.
The install team was friendly and able to quickly install the system. They also provide on going customer support. In the first two weeks of having the system our water tastes much better and the scale has disappeared from the toilet, tea kettle and dishes. For the first time in 6 years we have been able to use the dish washer which is a major time saver. I have really enjoyed working with these folks and l appreciate the cleaner water.read more
1) The sales person was very knowledgeable and friendly and had a bunch of cool demos to show how the water would taste after treatment and how it would make soap a lot more effective.
2) This system can use potassium salt instead of sodium chloride which is kinder to the ecosystem.
3) This system uses less salt because a lot of the ion exchange happens on the resin beads, and they have a lifetime guarantee on the resin beads which can be quite expensive to replace.
4) They also offer financing which enabled us to get a bigger and higher quality system than we otherwise would have been able to afford.
The install team was friendly and able to quickly install the system. They also provide on going customer support. In the first two weeks of having the system our water tastes much better and the scale has disappeared from the toilet, tea kettle and dishes. For the first time in 6 years we have been able to use the dish washer which is a major time saver. I have really enjoyed working with these folks and l appreciate the cleaner water.read more
K
1727453898
This water system is truly different from any other. I had...it installed in my home, as well as the additional reverse osmosis filter for my kitchen & refrigerator water. You can taste & feel the difference. After moving to Colorado, my skin was so dry I developed eczema that I’d never had before. Within two weeks, I noticed a difference & within 3 weeks it was gone. Within days, I noticed my hands were less dry (I wash them a lot,) and we almost immediately noticed the taste in the water. I want to drink water now! I’m using notably less lotion as my skin is not as dry. Their customer service is amazing and installation was painless. I wish I had gotten the names of everyone, but can say that Christina K (who was the representative/sales individual) and Nick and Sean (installed the reverse/osmosis system under my sink) were outstanding- friendly, professional, efficient, and all three were extremely knowledgeable about the system. The two gentlemen (whose names I didn’t write down) who installed the house wide system were also incredible. Though it is admittedly pricy, it has definitely improved my health & skin. Plus, it is easily moved & I will be taking it to my next house when i move. Highly recommend this company & their products.read more
Gerrit
1725027505
Would have been three stars save for their management...making things right.
This installation was to neutralize pH to stop ruining seals in my boiler.
Arranged to have a water conditioner and iron removal unit installed. (ETF2300PF12)
First scheduled install appointment I got no call, no notice no-show, After calling management found they hadn’t pre-ordered the filter medium so they had to wait for that to come in. He apologized for the miscommunication. By the time it came in I was on travel.
The first technicians arrived and installex the unit in a very inconvenient spot - in our coat closet. It was never discussed where the unit was going to be located I just assumed it would be in the garage.
Not only was this a very lazy install, because the very first sentence of the installation manual says locate as close to the pressure tank or city water inlet as possible this was as far away from the pressure tank as possible!
I voiced my vehement disapproval with the install with management, and after I got back, technicians arrived these ones knew what they were doing and put it exactly where I wanted it and it’s been working great ever since.
The technicians related that they get worked a lot and communications are screwed up so bear that in mind if you hire them.read more
This installation was to neutralize pH to stop ruining seals in my boiler.
Arranged to have a water conditioner and iron removal unit installed. (ETF2300PF12)
First scheduled install appointment I got no call, no notice no-show, After calling management found they hadn’t pre-ordered the filter medium so they had to wait for that to come in. He apologized for the miscommunication. By the time it came in I was on travel.
The first technicians arrived and installex the unit in a very inconvenient spot - in our coat closet. It was never discussed where the unit was going to be located I just assumed it would be in the garage.
Not only was this a very lazy install, because the very first sentence of the installation manual says locate as close to the pressure tank or city water inlet as possible this was as far away from the pressure tank as possible!
I voiced my vehement disapproval with the install with management, and after I got back, technicians arrived these ones knew what they were doing and put it exactly where I wanted it and it’s been working great ever since.
The technicians related that they get worked a lot and communications are screwed up so bear that in mind if you hire them.read more
Monica Maher
1723143259
Jay and Sean did a great job troubleshooting the problem....They persisted and got us up and running. They stood behind their product. Great Customer Service!read more
LILLIE LEYENDECKER
1722523085
Nick and Thomas came out for an install which we...desperately needed. They walked me through every step of the process and made me feel very comfortable with people in my house. If u have not so great water I recommend Universal Water Systems 10 out of 10read more
Little House
1722508301
Nick and Tommy came out to change filters for me. While...they were here they discovered and fixed a leak under my sink. Nick was very knowledgeable and his apprentice Tommy was very nice. I highly recommend doing business with Universal Water Systems!read more
Nick Vaughn
1722508069
Great company and their service coming out of Colorado is...the epitome of professionalism. Very knowledgeable and helpfulread more
Tina Sasak
1722452896
The previous reviews aren't kidding! Jay and Sean both...showed great teamwork in installing my new water unit. Very professional in what they do. Thank you guys for servicing out in Pueblo!read more
Ryan brown
1722443108
Jay and Sean came out and serviced our system. Excellent...service, we really appreciated their help. It's really refreshing whenever you receive professional service. Unfortunately nowadays, professionalism is becoming a thing of the past. Thanks again fellas.read more
David Johnson
1722216424
Our install team of Sean and Jay were super professional...and knowledgeable. The water quality is amazing and I would absolutely recommend this company.read more
angelica maldonado
1721943585
My partner and I were at Home Depot and were approached by...a worker that referred us to EcoWater Systems to have them come test out our water in our new property. I am a new homeowner so this was all a very new process for myself but both the EcoWater representatives and Universal Water Systems representatives were very helpful and polite throughout the entire process.
For the installation day we had Jay and Sean helping us out and they worked quickly and efficiently, explaining everything that we needed to know about the system and answered all the questions I had. Very excited to have gone through with this, 100% recommend to any homeowners around! Thank you!!!read more
For the installation day we had Jay and Sean helping us out and they worked quickly and efficiently, explaining everything that we needed to know about the system and answered all the questions I had. Very excited to have gone through with this, 100% recommend to any homeowners around! Thank you!!!read more
Tami Lough
1721933739
Jay and Sean. Thank you so much. These gents were...awesome. Nice to have a great job done by you guys.read more
tracy zepeda
1721692686
Customer service was excellent from demonstration and...installation.read more
5ivetenn Bayboi510
1721419106
Sean’s a boss I would let him and universal do work...anytime. They are great and professional 💯read more
